Shop Policies

Payment Policy

  • PayPal is our recommended payment method for all purchases. You can use any acceptable debit/credit card to make the payment via Paypal. No need to have a Paypal account for checkouts.
  • For Bank transfers, Please contact us for the bank details.
  • Please ask support team, if you want to pay by using any other method.

Shipping Policy

  • Free Delivery orders are dispatched as per estimated delivery time mentioned in the item listings. Email notification is mostly sent when items are dispatched.
  • Express Delivery orders are sent same day if order placed before 10:00am on the working day, otherwise next working day.
  • During Business Holidays or UK bank holidays, delays are expected. Customers can ask for refund if they can’t wait.
  • Its customer’s responsibility to make sure the correct and complete contact and address is given in the system, In case of any discrepancies delays can happen in dispatch.
  • Once items sent, we expect you to receive the items within 3-5 working days (for UK mainland deliveries only). Mostly its a lot earlier than this time.
  • If your items do not arrive within 7 Working days of dispatch date, please contact us immediately via email or phone.
  • Courier will do maximum two delivery attempts and after that parcel stays at the delivery depot for 24 hours and customer can collect the items from the depot by contacting depot. If customer fails to collect items, they will be returned back to our warehouse.


Please inform us at the order time or before dispatch in case customer is not available at the time of delivery. Our helpful customer support will be happy to re-arrange the delivery as per your convenience. This will save you money and time. In case the delivery fails due to the reason that customer was not available on delivery time at given address then customer will be charged additional delivery cost. In this scenario, if refund is requested by the customer, postage will be deducted from the actual sale price.

Returns & Refunds Policy

  • In case, you are not happy with the purchase please contact us within 7 days after item delivery and we will be happy to assist accordingly.
  • All returned goods must be in ‘New and re-sellable Condition’, ‘In original Packing’ and ‘Should not have been used or damaged’ by any means.
  • All our products are packed and sealed securely. In the unlikely event your order arrives damaged please contact us and our support team will be happy to assist accordingly. We recommend to inspect your goods upon receipt of delivery and if found damaged then contact us immediately.
  • Shortages or damages must be notified to us within 3 days after the item delivery. Upon receiving our goods back we will either dispatch a replacement item or issue a full refund. We may ask if you can provide photographic evidence of the damage so we can escalate it with our business partners.
  • Once a return is agreed, please re-package the item safely and include a note stating the reason for the return. All items are returned at customer’s own risk. In the event of a returned item being lost we will require proof of postage.
  • Return of non-faulty or unwanted items will receive full refund minus order handling charges.
  • Any goods returned to us that do not meet the legal requirements under the Distance Selling Regulations will not be considered suitable for reimbursement.


  • Please DON’T reject/decline the delivery or DON’T return the items back to the driver at the time of delivery, this is not acceptable return process and it will delay the return/replacement process. If you have any issues, you can contact us after items are received. Customer will be responsible for the items if delivery is refused. 
  • If replacement item is agreed, Please consider that its treated as a normal order and will be sent within 24 to 48 hours.
  • We may swap the item at the time of replacement item delivery so please do not throw away the item without discussing with us.

Trade Policy

Salt Lickstones is sold by leading retailers around the world including Europe, America and the UK. We supply Himalayan salt licks products.

Please view our current deals under shop->wholesale on our website.

We can offer further discount if you are happy to buy bulk quantity.

Wholesale Enquiries

We are available please do contact us to request our latest brochure and trade prices.  

We are also very happy to arrange a buyers or telephone meeting at your convenience.  

We do like to get a feel for potential new customers so that we can assist you in the best possible way therefore when you send an inquiry please do tell us a little bit about your business, your ethos, brands you stock and send a link or a picture of your store if you can.

Bulk Deliveries

We take orders throughout the year for worldwide delivery and most stock orders can be dispatched within 3-5 working days.

We work with reputable global delivery companies to ensure all orders are delivered safely, securely and timely. To keep you updated, we will always send you tracking information and of course, let you know if there are any delays. You can also use your own shipping methods if you wish.

UK deliveries are charged at a flat rate.  All other deliveries are charged according to weight and dimensions.

Customized Orders

We are pleased to work with companies to produce bespoke or dual branded products for retail or gifting purposes. We work closely with our supplier to get you the best possible quality, design and finish. 

Please contact us with your specification and quantity required so that we can discuss your requirements and the possibilities available.

Shopping Cart
Scroll to Top